‘Chaport offers a variety of dedicated live chat features that help businesses provide that all-important customer service. The features include real-time visitor monitoring, auto-invitations for proactive engagement, customizable chat widgets, file sharing, chat history, and integrations with other tools (such as full CRM systems).

‘Chaport provides a range of reporting features that help you track and analyze important metrics related to your conversations. You can quickly view data such as the number of chats, messages, and visitors, average response time, and chat ratings’.